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Success Stories

Real businesses, real results

See how companies across industries are collecting more 5-star reviews and growing with Reviews & Marketing.

🦷

Beacon Dental

Healthcare β€’ San Francisco, CA

From 12 reviews to 250+ in 6 months

!The Challenge

Low online visibility with only 12 Google reviews despite 8 years in business. Patients weren't leaving feedback even though satisfaction was high.

βœ“The Solution

Implemented QR codes at reception desk and checkout. Set up automated email follow-ups 24 hours after appointments. Trained staff to mention the review process during checkout.

πŸ“ŠThe Results

⭐
250+
New reviews in 6 months
πŸ“Š
4.9
Average rating
πŸ“ž
42%
Increase in new patient calls
πŸ—ΊοΈ
3.2x
Higher Google Maps visibility
"The ready-made email templates are a lifesaver. We launched our first requests in minutes and watched real reviews come in that same week. Our front desk staff loves how simple the QR codes areβ€”patients scan and leave reviews right from the waiting room."
Dr. Camille Rivera
Director of Patient Experience, Beacon Dental
πŸ’ͺ

Skyline Fitness

Boutique Fitness β€’ Austin, TX (3 locations)

Unified review strategy across 3 locations

!The Challenge

Managing reviews for multiple locations was chaotic. Each gym had different processes, and it was impossible to track which location was performing well. No centralized system meant missed opportunities.

βœ“The Solution

Deployed location-specific QR codes at each gym's front desk and in the locker rooms. Set up the multi-location dashboard to track performance by site. Created a friendly competition between locations to boost participation.

πŸ“ŠThe Results

⭐
187
Total reviews collected
🏒
3
Locations managed from one dashboard
πŸ“ˆ
23%
Increase in membership signups
🎯
4.8
Average rating across all locations
"The dashboard keeps every location honest. Scans, clicks, and ratings are right there so managers know when to nudge their teams. We turned review collection into a friendly competitionβ€”our downtown location is crushing it now."
Jordan Blake
General Manager, Skyline Fitness
🏨

Harbor House Inn

Hospitality β€’ Portland, ME

Transformed guest feedback into bookings

!The Challenge

Great in-person experience but poor online reputation (3.2 stars on Google). Guests would rave about their stay but forget to leave reviews. Competitors with worse service had better ratings.

βœ“The Solution

Added QR codes to checkout receipts and in-room welcome cards. Sent personalized thank-you emails 3 days post-checkout with direct review link. Monitored private feedback to address concerns before they became public reviews.

πŸ“ŠThe Results

⭐
142
New 5-star reviews
πŸ“Š
3.2β†’4.7
Rating improvement
πŸ”—
67%
Increase in direct bookings
πŸ’¬
89%
Guest response rate
"We went from a 3.2 to a 4.7 rating in just 4 months. The private feedback feature is goldβ€”we can address issues before they hit Google. Our direct bookings are up 67% because travelers trust our reviews now."
Emily Chen
Inn Manager, Harbor House Inn
πŸ’»

Summit Tech Solutions

B2B Technology β€’ Seattle, WA

Built trust with enterprise clients

!The Challenge

Struggled to win enterprise contracts due to lack of social proof. Only had 5 reviews on Google, all from small clients. Needed credible testimonials to compete with established players.

βœ“The Solution

Created a systematic post-project review request process. Set up team collaboration so account managers could assign follow-ups. Used the Pro plan's priority support to customize templates for different client segments.

πŸ“ŠThe Results

⭐
48
Enterprise client reviews
πŸ’°
$2.4M
Pipeline influenced by reviews
πŸ“ˆ
5x
Increase in demo requests
🎯
4.9
Average client rating
"Team invites and priority support let us roll the platform out fast. Our follow-ups finally look and feel like our brand. We closed a $300K deal last month where the prospect specifically mentioned our reviews during the sales call."
Lisa Thompson
CEO, Summit Tech Solutions

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